1. Data Controller
The website Merlin&Cie (https://merlinetcompagnie.com) is operated by La Collectionnerie SAS.
Email: contact@merlinetcompagnie.com
2. Data Collected
We only collect data necessary for the operation of the website and order processing.
a) Website browsing
When browsing the website, certain technical data may be collected via Matomo:
- pages visited;
- visit duration;
- device and browser type;
- anonymized traffic data.
No directly identifiable personal data is collected in this context.
b) Account creation and orders
When you create an account or place an order, the following data may be collected:
- first and last name;
- postal address;
- email address;
- phone number;
- order information.
c) Payment
Payments are processed by secure providers such as Stripe and PayPal.
We never store your banking details.
3. Purpose of Processing
Your data is used to:
- process and deliver orders;
- manage your customer account;
- respond to inquiries;
- improve the website and user experience;
- ensure website security.
4. Legal Basis
Processing is based on:
- contract performance;
- legitimate interest;
- legal obligations.
5. Data Retention
Customer data is kept for the period necessary to comply with legal obligations.
Raw browsing data is retained for a maximum of 365 days. Aggregated and anonymized data may be kept longer for statistical purposes.
6. Data Recipients
Your data is accessible only to La Collectionnerie SAS and strictly necessary technical providers, including hosting and payment providers.
No resale or transfer to commercial third parties takes place.
7. Security
We implement appropriate technical and organizational measures to protect your data.
8. Your Rights
Under GDPR, you have the right to access, rectify, erase, object to, and restrict the processing of your personal data.
To exercise your rights, please contact us at: contact@merlinetcompagnie.com
9. Cookies
The website only uses cookies necessary for its operation and a privacy-friendly analytics tool configured without cookies.
10. Updates
This privacy policy may be updated at any time.